Here you will find our policies
Have any questions or concerns?
We’re always ready to help!
Call us at
or send us an email to:
Our policy lets you cancel 7 days prior to your tour. You will receive full refund. Cancellation less than 7 days is
100 % non refundable, however you can reschedule your tour for the next 3 months. Please email us to reschedule.
Due to COVID 19 deposit is non refundable as the wineries work on reservation only.
Rain or Shine! Except Extreme Weather
Vehicle tours run rain or shine.
Please email us.
TOUR OPERATION POLICIES
Delay & Schedule Changes
We reserve the rights to change the departure time of your tour.
We will make every effort to inform you within 24 hours .You are responsible to monitor your emails .
We reserve the right to
change the original destinations.
This would only be for reason
beyond our control..
Pick up and drop off
Pick up and drop off in Niagara Falls and Niagara on the Lake.Other locations may be arranged at additional cost.Please contact us to make arrangements.
Our friends in wine have assured us
that Escape Wine Tours clients
will be given the highest priority.
Please understand our
friends are very popular.
While every effort will be made,
occasionally some delays may occur.
Thank you for understanding.
When your booking is confirmed we will email you a Liability Waiver that you must sign and send back to us promptly prior to your trip. Failure to do so,will result in the cancellation of your trip.